GBM has developed the platform to provide managed communication services to the customers and support to improve corporate image, have improved impact on marketing campaign, more availability of communication and a support to the call center to reduce the costs associated to the process
- Transpromo: a tool to elevate documents as intelligent communications. Combines data of a customer at different data bases with information form marketing, portfolio, franchises, special campaigns in a single document. It is also a fidelity strategy based on an smart combination of documents with promotional relevant messages and personalized with the objective for up-selling and cross selling
- Email Delivery: report system for sent and returned messages which will let you know status of the communications with customers and action of any instruction provide answer to your requirements.
- SMS Delivery: with following delivery options: SMS-EMAIL, SMS-HTTP, SMS-FTP, SMS-SMPP, SMS-WEB y SMS-WebServices.
- Printing on Demand: Great value for companies with high printing volumn requiring to have the service outsourced and with an efficient delivery time.
Smart IT is a service of managing monitoring in real time for IT assets
Your Company will
- Detect critical events in the infrastructure
- To Analyze requirements for attention
- Coordinate operations to support the events
- Report to support provides to execute actions.
- Automatization of monitoring tools
- Event attention and follow up
- Detection and analysis
- Coordination and information