SmartCommunication

GBM has developed the platform to provide managed communication services to the customers and support to improve corporate image, have improved impact on marketing campaign, more availability of communication and a support to the call center to reduce the costs associated to the process

  • Transpromo:  a tool to elevate documents as intelligent communications. Combines data of a customer at different data bases with information form marketing, portfolio, franchises, special campaigns in a single document.  It is also a fidelity strategy based on an smart combination of documents with promotional relevant messages and personalized with the objective for up-selling and cross selling
  • Email Delivery:  report system for sent and returned messages which will let you know status of the communications with customers and action of any instruction provide answer to your requirements.
  • SMS Delivery:  with following delivery options: SMS-EMAIL, SMS-HTTP, SMS-FTP, SMS-SMPP, SMS-WEB y SMS-WebServices.
  • Printing on Demand:  Great value for companies with high printing volumn requiring to have the service outsourced and with an efficient delivery time.

 

SmartIT 

Smart IT is a service of managing monitoring in real time for IT assets

Your Company will

  • Detect critical events in the infrastructure
  • To Analyze requirements for attention
  • Coordinate operations to support the events
  • Report to support provides to execute actions.
  • Automatization of monitoring tools
  • Event attention and follow up
  • Detection and analysis
  • Coordination and information